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Tata Institute of Social Sciences
Aug. 13, 2026

Helpline Supervisor & Data Analysis Officer

Required Qualification

Vacancies
3 Vacancies
Pay Scale
₹45K - ₹50K / mo
Age Limit
Check Details

Important Dates

Published

Aug. 13, 2026

2

Starts

Aug. 13, 2026

3

Deadline

Aug. 19, 2026

4

Exam Date

TBA

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Job Analysis

AI-generated insights

Best-Fit Profile

This opportunity is ideal for individuals holding a Master's Degree in Psychology, Counselling, or Clinical Psychology, coupled with 2-3 years of relevant counselling and/or supervisory experience. Candidates must possess strong communication and research writing skills, and be prepared for contractual employment (12 months), including willingness to travel within Mumbai and other parts of the country, and work on weekends with a weekday off.

Important Considerations

This role is not suitable for those seeking permanent government employment or positions without a fixed term. Applicants without the specified Master's degrees, minimum required experience in counselling/supervision, or those unwilling to commit to contractual work, flexible hours (including weekends), and potential travel should not apply.

Career Impact

Working with the Tata Institute of Social Sciences (TISS), a Deemed University under the Ministry of Education, Government of India, offers significant institutional prestige. Although these are contractual roles within a field action project, they provide valuable experience in psychosocial support and data analysis within a highly reputed academic and research environment, potentially enhancing career prospects in social sciences, public health, and non-profit sectors.

Note: This is a helpful, AI-generated overview designed to save you time. Always refer to the official PDF notification for complete and final details.

About Tata Institute of Social Sciences

The Tata Institute of Social Sciences (TISS), Mumbai, is a grant-in-aid institution under the Ministry of Education, Government of India, declared as a Deemed University under the UGC Act 1956. TISS is renowned for addressing social justice issues, offering over 50 Master's Degree programmes across various campuses, and conducting extensive research. iCALL Psychosocial Helpline, a field action project of TISS's School of Human Ecology, provides counselling, support, and information services to individuals in emotional and psychological distress via telephone, email, and chat. iCALL also engages in various research, capacity building, and outreach projects in partnership with State Governments and NGOs.

Job Posts

Helpline SupervisorData Analysis Officer

Eligibility Criteria

Educational Qualification

  • For Helpline Supervisor: Full-time Master's Degree in Psychology from a UGC recognized University.
  • For Data Analysis Officer: Master's Degree in Counselling or Clinical Psychology.

Salary & Pay Scale

Post NameMonthly SalaryAnnual IncrementAllowances
Helpline SupervisorRs 45,000 - 50,000Up to 10% (Performance-based)Self-care: Up to Rs. 24,000/year, Mediclaim: 3,000, Travel Allowance, Staff Welfare: 2,000 (after training)
Data Analysis OfficerRs 45,000 - 50,000Up to 10% (Performance-based)Self-care: Up to Rs. 24,000/year, Mediclaim: 3,000, Travel Allowance, Staff Welfare: 2,000 (after training)

Vacancy Breakdown (Category-wise)

  • Helpline Supervisor2
  • Data Analysis Officer1
Total Vacancies3 Vacancies

How to Apply

Interested candidates should send their cover letter and resume to [email protected] by 19th August 2026. Applications must also be submitted through the provided online link: https://forms.gle/Va56s7zq6MGB5UHt5. Late applications will not be entertained. Only shortlisted candidates will be called for an interview at TISS.

For enquiries, contact: [email protected]

Official Links

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