Centre for Management Development (CMD) Customer Relations Assistant Recruitment 2026: 40 Vacancies

This role is ideal for diploma holders or B.Tech graduates with at least six months of experience in customer care or call center operations, particularly those seeking contractual employment within a government-backed autonomous institution in Kerala. Candidates residing in Thiruvananthapuram are specifically highlighted for consideration. Individuals looking for a one-year contract with potential for renewal and a focus on public sector support services will find this opportunity suitable.

This position is not suitable for individuals seeking permanent government employment, as it is a one-year contract. Applicants without the specified minimum six months of post-qualification experience in customer care/call center roles, or those who do not possess an Engineering Diploma or B.Tech degree in any discipline, should not apply. The maximum age limit of 45 years as on May 1, 2026, is a strict criterion. Candidates unable to apply online or residing outside Kerala (especially outside Thiruvananthapuram, though not explicitly disallowed, it's mentioned candidates residing in TVPM will be considered) may find it less convenient.

The Centre for Management Development (CMD) is an autonomous institution under the Government of Kerala, providing a stable yet project-focused work environment. While the role is contractual, it offers valuable public sector experience, particularly in customer support for a Public Sector Undertaking. It provides an opportunity to contribute to government-backed services, enhancing one's professional portfolio, especially for those interested in state-level public administration support roles.